Striving to bring you the best Quality Deals
- Your Order
- Once the Group Buying Deal becomes successful, the voucher you received is not refundable or exchangeable for other vouchers or discount. At the same time, please be aware that Voucher(s) cannot be used at the same time with other discount for same purchase.
- Correct address, full name and contact number must be provided for delivery.
- Once the Group Buying Deal, you made your order, reaches the minimum number required for the deal, the Group Buying Deal becomes a success. You will then immediately receive a confirmation email informing you that the deal has succeeded. Inside this email, you will also find a link allowing you to download your Groupcow Voucher for the Group Buying Event. Detail guidelines can be found on the Groupcow Voucher giving you ample information on the use of the Voucher.
- If unfortunately, the Group Buying Deal, you made your order, fail to reach the required minimum number before the deal ends, the Group Buying Event is considered unsuccessful . Our System will then refund the full amount of the authorized payment you made to your credit card/Paypal account accordingly. For Direct Bank Transfer, we have to manually refund the amount to the account you made your payment with, and therefore may need a longer time to process.
- Detail guidelines can be found on Groupcow Voucher(s) giving you ample information on the use of the Voucher(s). Voucher(s) must be printed out and handed to vendor during redemption.
- All credit card information that you furnished for the purchase is processed by PayPal.com. Therefore our company neither handle or have any knowledge of any information related to your credit card. In the event of any disputes, our company reserved the rights to make the final decision.
- *Note：For any items that you purchase，PayPal will authorized us to collect the payment that you have made. However, we will only effect the money transfer from PayPal.com to our account when the group buying event has succeeded. If the group buying event fails, our system will then withdraw the instructions that held the authorized payment amount on the credit card that you made the purchase, which in effect means that no transaction has taken place.