What is Groupcow?
Groupcow offers quality deals on the best things to do, eat, see, and buy in Hong Kong.
Our website matches buyers and sellers in an exciting win-win situation. While you enjoy great deals and share them with your family and friends via word-of-mouth and viral marketing, merchants gain new customers and publicity at zero cost. The attractive deals for you are made possible by merchants recognising the significant benefits of being featured on Groupcow.
What do I do if I like your deal?
Just click "BUY" before the offer ends at midnight. If the minimum number of people sign up, we will charge your credit card and send you an e-mail with your Groupcow coupon. If not enough people join, no one gets it (and you would not be charged), so invite your friends to join and make the deal comes true!
What happens if the Groupcow deal does not reach its required minimum number of purchasers?
If not enough people sign up, then the deal is canceled, and you would not be charged. Keep your fingers crossed. If you really want to get the deal badly, be sure to share it with your friends .
Do I need to use my Groupcow coupon the same day I buy it?
No. Many Groupcow coupon have an expiration date, which allows you to use within a period of time after you made the purchase.
I bought a Groupcow coupon - how do I use it?
Once you are charged, you will receive an email with a link to sign in and print your Groupcow coupon. Detailed redemption instructions will be printed on it!
Can I buy a Groupcow coupon as a gift for someone else?
Yes. We made agreement with all our vendors that Groupcow coupons can be purchased as gifted, unless otherwise stated. If you want us to send out the gift coupon, simply select the gift option at checkout. So gift away!
Wait, my name is on the Groupcow coupon. Are you sure it can still be used as a gift?
- What is the refund policy?
Our coupons are refundable ONLY IF they are not redeemed and under special circumstances. After deducting 15% administrative costs for each coupon，the remainder will be refunded. To proceed a refund, please contact us through email@example.com with the coupon no., contact number and your email address for signing in Groupcow stated.
If I do not use the full value of the Groupcow coupon in one visit, can I use the residue later?
No, unless otherwise stated. Neither credit nor cash back arrangement will be provided for any residue amount. So bring a friend and share.
Can I combine my Groupcow coupon with other offers or specials?
No... not unless the Groupcow coupon specifically states otherwise.
Am I billed the instance I join a Groupcow deal?
No - you are only charged if the Groupcow deal reaches the minimum number of buyers required.
Is Groupcow safe?
Extremely. Your credit card number is transmitted by SSL directly to PayPal's secure electronic vault. Your credit card information will never be stored in Groupcow’s server.
Do you ever remove comments from the discussion board?
Generally, no. We only remove personal attacks and random unproven critics from the discussion board.
How can I get my business on Groupcow?
Check out Promote With Groupcow for more information.
Why do you not feature one deal per day? I want more Groupcow deals!
Our priority? It is essential for us to try out the goods and services before they are featured. Before a deal is brought to you, we meet the vendor and try to understand the goods and services being offered by the vendor. This is to ensure that the quality of products and services meet your standard. Groupcow will only introduce deals which are attractive enough that we want to buy it for ourselves.
We understand that negotiating a good price is only half of the equation. Pressuring vendors to cut their prices to an unreasonably low level will only lead to poor services. Unlike other group buying companies, we don’t push vendors beyond their means. We strive to maintain a win-win situation between our vendors and you. Stay with Groupcow, and you will find out this truth.
Therefore our deals does not come about as often as other similar companies offering similar services in our quest to create win-win situations between our vendors and you.
Hang out with Groupcow longer, and you will find something that is impossible to refuse.
When will Groupcow be in my city?
Hopefully soon. If you want to help us launch Groupcow in your city, please feel free to email us.
What are the general rules of using the Groupcow coupon?
The Groupcow coupon is not redeemable or exchangeable for cash. And the Groupcow coupon cannot be used in conjunction with other promotions.